MY previous blog post on watching the Pacquiao-Solis bout on your mobile phone drew reactions from readers who are far from happy with the Smart Bro wireless service.
In fact, a number of Smart Bro subscribers are so unhappy that they’ve set up The Smart Wifi Chronicles site.
Here are some of the recent entries on the site:
April 11
What is your current download speed?
Posted by khalil1974 as DSL/Broadband ReportsI noticed an increase in my download speed just last month… Normally, I only got 45KBps d/l speed and that’s max and until recently, it got up to 62-65KBps.
I am on SmartBRO 988 Plan. I guess, they have upgraded their service huh?
April 8
Call for a Class Action LawsuitGuys, can’t we form a serious Class Action Lawsuit against this BIG SMARTBRO / WIFI SCAM?
I mean, instead of just posting our frustrations, we can open a dedicated thread to petition signatures for a CAL. We need to get a good lawyer.
This HELL must stop. We’ve been trapped in this for a year, and they also renew it automatically if it ends. Be sure to call them in advance that you don’t want to continue your subscription. One year is enough hell to deal with their crappy technical and customer support. And they have the nerve to sue if you don’t pay. Evil to the core.
Please, whoever is capable of opening a dedicated section for CAL, here or on some other website, do so. We need to act together. I’ve read stories of people forced to pay for SmartBro service that they didn’t receive. If we take on them one by one, we can’t do anything. We must take on them in full force and in the manner they play.
PLEASE!!!
So what gives, Smart? Are you doing something to address these complaints?
December 18th, 2007 at 1:40 pm
dapat natin e ban ang SMART company at e report e2 sa media magkaisa tayo mga smart broken subcribers mag post kayo sa internet tungkol sa kawalangyaan ng smark broken nayan pati dyan sa lugar nyo magpakalat kyo ng bad quotes sa smartbroken nayan sa friendster.myspace at sa media o city hall at baranggay STOP this global phenomenon scum ng smart sinungaling tlaga tayo lng ang mapeperwisyo n2 pls mag post tayo at magpakalat tyo ng bad comments sa knila
November 23rd, 2007 at 3:20 pm
Tama kayo mga subscribers, kagaya ko agent pa naman di ako nagpakabit ng smartbroken na yan.Ang dami kung nabasa halos Mga Negative Comments about this broadband service.Kahit mga Clients ko wala pang 1 week ayon txt ng txt sa akin wala daw connection.As an agent alam ko lahat tungkol sa wireless internet or wireless networking.I do have my own wireless setup like as bridge…configuring the canopy settings, Ip dynamic Ip, router, sharing, etc etc. At ito mga SmartBroken…Nagshare kayong lahat sa isang server yun ang reason bumabagal yung connection nyo..lahat nang Pc users ngayon marunong ng magdownload.1 cellsite has 6 servers on it..kaso pag ikaw ay napunta sa server na doon marami ang user na mahilig mag download don ka mabubwisit.Kahit nga wired connection bumabagal pa naman, how much more if it is wireless tapus shared pa.1 server 384kbps lagay natin 20 users lang tapos 10 users doon mga mahilig mag download…hahahahaha.Ito ang sabi ni Smart 384kbps..yun ang speed advertized speed nila..hindi 384kbps per subscriber…384 pinaghatihati ninyo lahat ang server na may 384 bandwidth at isa pa walang CIR o commited Information Rate na binigay ni Smart..so pag downtime talagang down ang speed mo hanggang 2kbps.So dapat magbigay cla nang CIR kahit half of the advertzd sped nila pwedi na.If you want to have internet connection with CIR subscribe to smart corporate o enterprise edition 388kbps with CIR at email add at php 2,200 or 588kbps @ php6,200/months yun talagang may CIR at both has its own Dynamic IP, kagaya ng Bro na yan Static IP lang yan naka DHCP kasi shared bandwidth at connection.. Ano ? did you get my point?I hope malinaw lahat so if your planning to get 1 then accept the conditions.If you are an IT or a computer wizard make sure you know your canopy IP at saka Server IP para naman ma check mo always yung connection mo.
November 17th, 2007 at 10:54 am
Too slow for a broadband. They haven’t live up to their claims. Any feedback on globe wireless broadband?
September 12th, 2007 at 10:00 pm
All of us have the same experiences regarding “smart broKEN” kind of service. i believe its time for us to raise our our concerns to fearless authority like isumbong mo kay tulfo or imbestigador.
September 9th, 2007 at 7:49 am
SmartBro sucks. We had to wait and haggle with the technicians for weeks before they even visited our house. Only to tell us flatly that we probably couldn’t get a signal anyway. We switched to another tech who thankfully didn’t make any discouraging observations. He just installed an antenna, and we did have signal. Those first f**rs were just lazy.
We do only get 45-40kb/s for downloads and slightly higher for uploads. I can’t complain tho, we’re not exactly in the center of civilization. ^^ But it’s a far cry from all the hype.
THE problem I’m currently having is that I can’t access some sites. I know how my firewall works, antispy etc… and it’s not them. I tried to access the site from a friend’s PC with smartbro with the same results. Neither is the site malicious in any way. So… why is it blocked?
I’m a 3d Artist and its frustrating to not be able to access the homepage of your team. I have to content myself with our irc.
If you’re on smartbro, please try to open this site:
http://www.affuniverse.com
It’s the homepage for Angels Fall First Universe, a sci-fi game dev team.
If it works for you AND you’re on smartbro, I’ll know the fault is mine.
email me btw: astepintooblivion@yahoo.com