A recently completed survey by the Eagle Research Group found out that 70% of Zune users surveyed are not happy with their players and intend to switch to either an iPod or to an iPhone as soon as their service contract expires.
36% said that had they known Apple was coming out with the iPhone they never would have purchased a Zune. Also of note is that 3% of the survey respondents were either employees or contractors of Microsoft.
Imagine that.
