By Erika Tapalla
INQUIRER.net
MORPH LABS CEO David Abramowski’s talk gave us the lowdown on setting up a successful software as a service (SaaS) business.
He started by identifying the need to know your customer and your target market, otherwise you will be kaput.
Abramowski emphasized that it’s not just knowing the people involved, but also considering the bigger picture, which deals with regions, countries, and languages.
Focusing on why users should care is another step toward conceptualizing your SaaS. This boils down to how much you know your target market — identifying what their needs and concerns are.
Once you have done extensive research on your target market, presenting your SaaS business is equally as crucial.
Instead of recounting all the hardships one has encountered while constructing the software/application, he suggested presenting it in an interesting fashion and talking about how exciting that new software or technology is.
“Do that in 20 seconds,” he quipped.
Also, think of revenue. How you are going to earn revenue? How can others use your software to earn revenue?
Again, the key thing here is to think big, think global. One way to do so, Abramowski said, is to take advantage of the social media frenzy to tell people about your work.
“Find out who blogs to your target market and use Google to find out who’s who in the blogosphere,” he said.
Eventually, these bloggers will start contacting you to record podcasts with them.
Take advantage of every opportunity to market to your target market instead of relying on only one channel. Reach out to other audiences by tapping all sorts of media.


One Feedback on "Morph Code Day 1: Tips, tips, tips for successful SaaS"
David Hennessy
This article is a text book way to address business.
Understand customer’s wants and needs and sell them something they actually want!
It Make’s perfect business sense
It can however be a very flawed business model if you are a SME with a small marketing budget.
Scenario
You can have the perfect product, the customers really want to buy, but the problem is that you can’t get talking directly to your end customer.
You may have to bypass a huge number of people before you get talking to the Decision maker, this can take time and money.
The cost of marketing directly to your customer is too expensive.
For a SME, focus should be on the Cost of acquiring a customer.
SME’s will have shoestring budgets and negative cash flows which means that to survive the cost of acquiring a customer must be small and completed in a short space of time.
My advice on researching your target market is…
1.Calculate the cost of acquiring a customer – even if the figure is wrong it is a guide for you
2.Look at how easy it is to get talking to your end customer, the decision maker.
I suggest you add my two suggestions to reduce the possibility kaput!
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