Common mistakes small businesses make


Common Mistakes Small Businesses Make

By Gerry Plaza

You’ve got it all set. A sound business plan. Expertise. Familiarity with the market. State-of-the-art tools. But no one is biting. What went wrong?

Small businesses really played hard but they still stare at a huge deficit against the competition. We’ve talked to people who went through the same perilous journey but came back a victor.

Why the losses? These pundits see the same mistakes happen again and again. Here are the most common:

1) Doing it all alone. Small businesses are prone to this pitfall. Entrepreneurs tend to wear so many hats that they end up unfocused on the essentials–develop and market the business, provide leadership, and set directions. No the general manager has no business troubleshooting the employee’s rundown PCs. In this regard, outside or external help is needed.

2) No thorough market research. You may have the best product but will the market take notice? Small business owners think that a scan of a favorite business paper or magazine or a chat with senior colleague would be enough to know about the market. But there is more that meets the eye. The imperatives in this regard are: know your market, know your industry, know your competition, and of course, know your target audience.

3) No openness to change. Entrepreneurs express passion in everything they do. Sometimes they become too passionate to a point that they lose the flexibility or the openness to change. This comes most glaringly when an original business plan does not work. No review is made to alter or reposition their business. Entrepreneurs almost always stick to what they always believe in from the start. They keep the faith that their original strategy would work despite indications it really won’t or ever will.

4) Most deals end up ‘he said she said’. Almost nothing is black and white. Small business owners always forget to put key decisions, deals in writing and fail to archive pertinent documentation. This leads to terrible business management, leading to potential problems in partnership programs, tax audits, and other processes.

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How about mishandled finances? New entrepreneurs tend to borrow at higher interest with less payment flexibility due to lack of financing options. Local banks do not usually extend loans to start-ups. Payment of loans is critical during the first year specially in the first 3 months.

Yup, you got it right. I actually invested a business in Philippines 2 years ago and it’s not doing well financially despite the good sales performance. For one reason, it’s only my sister who’s been doing everything, with all her time occupied in operations, and ended losing focus on documentation, monitoring and analysis of cash flow and other financial reports.

The fundamental law of a successful business is, “Location, location, location.” Development and progress can not be forced to certain location even with a tremendous amount of finances/capital investment injected. Development and progress come naturally depending on the location.

How about 5) Not considering global market/competition from the beginning and trying to play it too small? Most of the startups and SMEs, and especially shoe-string operations, are impacted by real-time, always-on global competition through open information - unless the business model include some unique local