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How to deal with rude email


Email is an indispensable medium in today’s communications. After all, it’s lightning fast … and many believe that for all its quirks, it’s still more reliable than old-fashioned “snail mail.”
Email’s ease of access, low sending cost, and blazing speed, however, often lead to abuse. And we users become the victims.
Onlineetiquette.com cites two key reasons for […]

Business card etiquette


Business cards are an internationally recognized means for presenting information about you and your company. Here’s how to make the most of them.
Many of us may take business cards for granted, tossing them about or accepting them with a cavalier attitude. But a business card is an important first point of contact. And often, it […]

Nothing casual about business casual


Instead of making life a little easier, this wardrobe concept has managed to baffle the workforce. Here’s how to do corporate casual the right way.
What makes business casual so ambiguous is the fact that each industry, and perhanps even every company, has a different set of norms. Smaller companies tend to have more relaxed dress […]

Become a better listener with these five steps


In order for effective communication to take place, good listening skills are ncessary. Done well, one also gains access to priceless information such as a customer’s need, an employee’s concern, or the new boss’ pet peeves.
Listening entails a lot more effort than just catching sound waves. Afterall, hearing is merely the first step in the […]

10 ways to become a better leader


The secret is out: management books you typically find in the business section of bookstores are junk. Leadership books are no different. Most of them are still talking about whether leadership is an art or a science. Do you really need to spend Php800 to Php1,000 (US$16 to US$20) for the obvious answer? (Leaders are […]

Basic Business Travel Tips


Are you heading out of town for a business meeting? A seminar or workshop, perhaps? Chuck the old ribbon around your pinky finger trick and feast your eyes on these business travel tips from SME Insight.
Itineraries
Be sure to leave a copy of your itinerary both at your home and at the office. This will come […]