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Smart Bro killer?

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By Lawrence Casiraya INQUIRER.net globe.jpgIT wasn't too long ago when Globe Telecom was hyping HSDPA (High-Speed Downlink Pac ket Access) on laptops, which meant Internet anywhere you go -- as long as ther e's 3G coverage, of course. The same technology Globe is now selling for home u se. Instead of a little USB modem or PCMCIA card, this one uses a wireless HSDPA ac cess terminal that looks like an ordinary wifi access point, which is connected to Globe's cellular network. Data access alone (at 512 kbps "promised" speed) costs P995 a month; an optional landline makes it P1, 295. Though Globe officials I talked to won't admit it, this wireless broadband bund le clearly competes with Smart Bro by rival operator Smart (P995 monthly at 384 kbps according to Smart's webpage). The obvious difference is you don't need t o hoist a receiver up your roof because unlike Smart Bro, HSDPA access does not require line of sight. Eventually, every new technology available like HSDPA can promise broadband acc ess, whether wired or wireless. What the consumer can hope for -- short of exce llent service -- is network coverage.

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30 Comments

wala kaung kagaling galing.sa paniningil magaling kau...

I would like to provide this link so that people may know.

http://www.smartwifi.org.ph/

i agree otomi! magaling lang pag singilan na yang smartbro! kung magbigay pa ng
rebate sobrang baba! few months ago, halos 3 weeks ago walang internet! yun re
bate na nakuha ko 200+pesos lang! punyeta, 1 week na internet 700pesos?! eh yun
bill ko sa postpaid umabot ng 1,800 sa pag iinternet nun 3 weeks na yun! at an
g dahilan nila, hindi daw kasi ako tumatawag sa hotline para iupdate. so dapat
pala araw araw tumatawag?! I HAVE A LIFE. GEESH! tapos nito few weeks ago naman
tumatawag ako araw araw sabi hindi na daw kailangan tumawag araw-araw kasi nak
arecord naman yun una kong tawag! punyeta smartbro bulok na bulok yun service n
yo! pag nakapag apply ako sa globe broadband, gagawan ko pa kayo ng website SMA
RTBROSUCKSBIGTIME.COM

atska last month pala din, naiccharge ba naman ako ng smartbro ng collection fe
e kasi late DAW ako nagbayad eh yun totoo LATE NILA NAIREFLECT SA ACCOUNT KO! y
un mga csr ng smartbro, walang pakinabang, hindi nakakatulong sa mga customer!
walang alam kundi magtrouble shoot!

Ya right!!! SmartBro-KEN SUCKS HARD!!!

THE WORST INTERNET CONNECTION and THE WORST CUSTOMER SERVICE - SMART BRO

hey, sobrang nakakabadtrip yang smartbro na yan!!!

asar..

i am currently receiving only 90 kbps... here in antipolo city!!! asar they pro
mised 384..! napasubo ako.. tapos anlaki pa ng termination fee nila!

globe is a good choice
globe is improving with their broadband lines.
kaya medyo madalas ang downtime nila ngayon

chill-out, kids.

try to look behind the lines.....yun mga customer reps nila ay mga empleyado la
ng din so don't blame them for the technicalities kasi ang mga may kasalanan ta
laga nyan ay:
1. Marketing - for making you all believe that they CAN give you the services t
hey offer.
2. Engineering - for not being able to fix the glitches, upgrade their systems
(which leads to next).
3. Accounting & Finance - for tightening the budget (hey - less expenses, m
ore profit.....at the expense of you, the customers).
4. TOP Management - I'm not surprised with the kind of services the top local c
orporarions offer here in this godforsaken country of vultures, thieves, traito
rs, turncoats......ah, whatever you call them devil-reincarnates.


Next time, try to get a name from any of the above (most possibly, marketing &a
mp; engineering) for accountability so you won't have to rave against anyone wh
o is faceless.....this is the logical thing to do. as for reps, i feel sorry fo
r their job because it seems their department is the A$$ of any company.


peace.

too bad we dont have globe broadband in our area. napasubo 2loy ako sa smartbro
. ambagal. at lagi napuputol ung internet. nakakainis tlga. inconsistent din an
g speed. max throughput ko 60kbps lng. kung alam ko lng sana nag dial up nlng s
ana ako. ndi dn pede ung email ko. i cant use my email 2/ outlook. :( SMARTBRO

I HATE MY SMART BRO! sinungaling kayo jan sa SMART! ang sabi nyo eh upto 384 kb
ps! 31 KBPS ako ngayon for the past 4 days! Tapos kapal pa ng mukha nyong mag b
ill. I WILL DEFINITELY SWITCH MY CNXN TO A MUCH BETTER PROVIDER! SMART BRO SER
VICE STINKS!!!

I am currently a Globe hsdpa subscriber and I am very frustrated with it. Barel
y a month into the service, I have only enjoyed smooth speeds in excess of *gas
p* 300kbps for about 20 percent of the time. The connection fluctuates several
times in an hour which makes a lot of things difficult (read WOW) I get a lot o
f below 70 kbps readings and it's their third f-ing week under maintainance.

I just got smart bro and it would be installed soon. I will be comparing them s
ide by side. My Globe with MAX 3g signal and Smart Bro with full LOS. Stay tune
d.

Mga Sir!!!
Sa totoo lang ok ang koneksyon ko for at least 2 and a half month...........
ang ayaw ko lang limitado ang pwede mong gawin sa Smart bro................ d
aku makapag host ng sarili kong website at iba pang mga bagay na kelangan ko...
.... puro lang sya sa gamming at unsatisfying download speed......

dapat di kayo nagbayad ng termination FEE..... kasi.... Smart Bro ang di tumupa
d sa usapan to promise 384kbps(max)........ mag switch na kayo sa iba na ang gu
aranteed speed ay minimum speed, hindi yung max ang ginagarantiyahan... Smart t
alaga ang smart pag dating dyan.... tinatanga nila ang mga inosenteng subscribe
r... kung Smart ang Smart... ako, Wise....

the reason your speed is too slow is depending on your location. Actually i got
3 accounts from smart bro and all of the three lines are working excellent. I
have the the lines at bulacan, sta. mesa and cavite. Two of which is installed
in a linksys router and all of the ten pc connected to each router is working v
ery fast. Mga bro keep cool.

hey guys!plan ko pa naman lumipat na sa smartbro wireless P799.I was currently
globelines subscriber,and I pay P1,995 monthly but it's good internet provider
minsan nawawalan din pero sandali lang,then meron na uli.Ano advice nyo sa 'kin
.

ang smart bro.. sobrang bagal... smart nga.. ang tagal at ang bagal ng kanilang
adsl(kuno) 3m down speed pa raw.. pero inde naman...

alam ko yun dahil nag tatatrabho ako sa isang us based na ISP provider... bulo
k ang datingng signal...

sana mawala na ang smart bro para ma-convince ko si erpats ko na lilipat sa glo
be broadband (ayaw ko mydsl, ang 3mbps nila ay 3000. Sa globe, 1995 lang ang ka
nilang 3mbps!)

Hi Guys,

Please help! i want to get a wireless internet connection. My first choice wa
s PLDT but in our place they do not have avail slot. The same with Globe...

SMART BRO? ay SMART SLO pala, sabi nila SMART BRO is 7x faster than dial up, sa
totoo lang SMART SLO is 7x SLOWER than dial up, SUPER BAGAL GRABE!!! nagbabaya
d kami ng tama bakit di nyo maibigay ang tamang serbisyo...

*edit*

@ms.lea: NEVER ever switch to smart bro. They guarantee you 90% poor service. M
y friend also had that P799.00 per month wi-fi thingy⦠and he says he regrets
it. Yes, you are able to access the net wherever you are⦠but the connection i
s fluctuating. You get poor signalâ¦especially when youâre far from the center.
The P799.00 plan is only for people who travel a lot and only wanted to look a
t light websites (sites with little images, videos, etc.).

Edward said "ang smart bro.. sobrang bagal⦠smart nga.. ang tagal at ang bagal
ng kanilang adsl(kuno) 3m down speed pa raw.. pero inde namanâ¦

alam ko yun dahil nag tatatrabho ako sa isang us based na ISP provider⦠bulok
ang datingng signalâ¦"

Maniniwala na sana ako kaso medyo may kunting kasinungalingan dito....

Idaan na lang kaya natin sa tanong.... ADSL ba ang smart Bro? owww? ADSL nga ka
ya? Baka Bayantel ang tinutukoy lhmmmmm

Isa ako sa mga pinaka unang kumuha ng Smart Bro nung lumabas siya at wala naman
akong naranasan na kabagalan ng internet speed. Hindi ko alam kung bakit kayo
galit na galit sa smart. I think it all depends kung saan kayo naka-locate.
That's all I can say for this matter. Thanks. More Power to Smart Bro.

christopher definetly kissing the smart bro's ass smart bro has the record brak
ing complains every where. i got a speed now of 49.60 kbps wow is that the 7X f
aster in dial
up? wow so the speed of dial up is -00 kbps?
damn what a big lie

wala naman matino na broadband sa pilipinas. loyal ako sa globe pero hindi mo a
bot ang mundo. nakakapang-hinayang. nakapag-globe pa. hindi maganda ang service
nila. bwat sentimo na binabayad mo nde sulit. ang telepono walang kwenta. lagi
ng down at hindi ka makakatwag. ang broadband parang prepaid. walang pinag-kaib
a.

smart- mabagal aantukin ka sa pagaantay
globe- hindi mo maabot ang mundo

sinira ko ung antenna..... sobra bagal

I am in the middle of my email when my smart bro disconnected my account last f
eb 17/09 without a disconnection notice and am also not receiving my current bi
ll so i would based how much to pay. The lady in *1888 says i have to settle m
y bill so i will be reconnected. Fortunately my curent bill arrived only this m
orning, if i still dont pay will smart bro send a disconnection notice next? pl
s reply smart bro.

i'll have my own biases, since i'm a smartbro subscriber!!! i may say that smar
tbro is my bet!! its the best!!! hurray

kung network coverage lang din pag-uusapan, mas lamang ang smart bro. as a trav
eler, i've been to wild and far places that assumingly have low signal coverage
, pero i still dared to use my smart bro nung nasa baguio ako, at malakas pa ri
n signal. Yung friend ko naman na kasama ko sa baguio, naiinis na sa bagal ng g
lobe niya. haha.

Hi!!! blogs.inquirer.net is one of the most outstanding innovative websites of
its kind. I enjoy reading it every day. I will be back.

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