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VOLTAIRE TANGONAN, who has been handicapped since childhood, describes a typica l workday as a call center agent for Convergys, an American firm that is one of the largest call center operators in the country. Video taken by INQUIRER.net technology reporter Lawrence Casiraya.

iVDO: Call center chronicles

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CHECK out this video of INQUIRER.net multimedia reporter Erika Tapalla stalking call center agents after midnight at the Mall of Asia. Interview conducted by Erika, video taken by Anna Valbuena. For more videos from INQUIRER.net and our partners, visit iVDO.



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