VOLTAIRE TANGONAN, who has been handicapped since childhood, describes a typical workday as a call center agent for Convergys, an American firm that is one of the largest call center operators in the country.

Video taken by INQUIRER.net technology reporter Lawrence Casiraya.

CHECK out this video of INQUIRER.net multimedia reporter Erika Tapalla stalking call center agents after midnight at the Mall of Asia. Interview conducted by Erika, video taken by Anna Valbuena.

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