I WOULD like to congratulate the Land Transportation Office for coming up with the driver’s license renewal office at the MRT station along Ayala Avenue. For someone who is so used to slow, lousy service as well as the hot and dirty premises at the LTO; I was very surprised to find that this license renewal office was clean, had cool airconditioning and the personnel extended very efficient service. The whole process of preparing my driver’s license took less than one hour.
I started the process by filling out a form and taking the drug test around 11:50 a.m. and I got my license (plastic) at 1:15 p.m. That included the staff’s lunch break, mind you. I was so impressed that I had to write Vox Populi to let everyone know how good the experience was. To the manager and staff at this little LTO office, keep up the good work!
To the LTO, I hope there would be many more of these offices around the country and, I hope, that this would be the new face of the LTO that will win back the hearts of the citizenry.
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September 17th, 2007 at 5:25 pm
Hi all!
Very interesting information! Thanks!
G’night
June 5th, 2007 at 2:39 pm
indeed, there are LTO offices and individuals who are doing their responsibilities effeciently and honestly. however, in Mindanao, especially in maguindanao they are still like letches that willl not detach your skin unless they have sucked your blood.
June 4th, 2007 at 3:36 pm
Mind you it’s not only the TIN verification but COMPUTER FEE as well.
June 4th, 2007 at 3:35 pm
What’s the essence of verifying or having TIN when it is not even reflected in the License being issued by LTO. It’s bollocks!
June 1st, 2007 at 4:43 pm
No praises for LTO from me. Check out the Ortigas Ext. Cainta branch where because of long lines daily, I was turned away at 2pm because they are closed. Whaaat? A govt. agency closing as early as 2 pm? Ang KAPAL! And what is more they charge you with a parking fee of 30 pesos per entry. They say you have to line up as early as 5-6am if you want to be processed first. DOBLE KAPAL! MY dear PGMA, what ever happened to your 1 hour processing of driver’s license renewal. Something is fishy with this branch. My driver waited 6 hours for his driver’s license to be renewed. Talk of progress! We are already saddled with a lot of TAXES and we get this lousy service. PGMA, don’t give us good figures in the press and media, give us whats’s due us and that is GOOD SERVICE!!!