I WOULD like to congratulate the Land Transportation Office for coming up with the driver’s license renewal office at the MRT station along Ayala Avenue. For someone who is so used to slow, lousy service as well as the hot and dirty premises at the LTO; I was very surprised to find that this license renewal office was clean, had cool airconditioning and the personnel extended very efficient service. The whole process of preparing my driver’s license took less than one hour.
I started the process by filling out a form and taking the drug test around 11:50 a.m. and I got my license (plastic) at 1:15 p.m. That included the staff’s lunch break, mind you. I was so impressed that I had to write Vox Populi to let everyone know how good the experience was. To the manager and staff at this little LTO office, keep up the good work!
To the LTO, I hope there would be many more of these offices around the country and, I hope, that this would be the new face of the LTO that will win back the hearts of the citizenry.

14 Feedbacks on "New face of LTO?"
ricky sulaiman
what happened to the ePatrol project of the LTO?can we still live to see the saib noteworthy technology-driven project in the very near future?it’s been a year that has passed after the launching of the said mobile LTO office but up to now, we have not heard about it anymore…thank you!
Joyce Sing
LTO Farmer’s Market had a good service as well. Kudos to everybody in LTO.
MBM
Yes, congratulations!
I just renewed my driver’s non-pro license. I paid P243 for it. Not bad for an ID that came out instantly.
However, I also paid P300 for the mandatory drug test. That racket is not new. What is new is the BIR TIN verification cost of P75.
If BIR and LTO have to integrate their database, why then do they have to let us pay for it. Besides, where is the memorandum announcement that before we can renew our licenses, we have to have our PIN verified from a lousy booth with a laptop that looked for my name in the internet BIR website. Of course they had to print a copy for the P75 heist.
This illegitimate taxes have to stop. LTO is a favorite venue to slap illegitimate taxes to the public.
First it was the Early Warning Device, whose revival was too scandalous to have carried on.
Then the urine drug test. The bottles are whisked into a room where nobody knows what’s going on. Then the “doctor” turns the two pages with the pen making all those muscle-memorized check marks. At least they threw in a little blood pressure exam and an eye exam - reading the third row of an eye chart.
Today, it’s that phoney BIR TIN Verification. Counter #1 will not entertain you without a “verified” printout of the TIN. Incidentally, the gentleman before me said that his “verified” TIN printout was wrong. He couldn’t care less because Window #1 didn’t. My guess is that the printout was merely a control for knowing how much their commission will be.
These illegitimate taxes have to stop. Bugbog na tayo sa taxes! The drug test plus the BIR TIN Verification costs more than the license itself.
So yes, new face, old greedy deeds. May I suggest to LTO to put a mirror beside the ID camera and close it with a curtain which opens to a P50 vanity tax.
Garapalan talaga!
Jose
It’s time to wake up, what about NSO and other government agencies. Why can’t we keep our original birth certicate and just provide a copy from the original. Ito ba ang paraaan para tuwing kailangan mag submit ng bitrh certifcate sa school or employer or other agencies kumikita ang government? Endless na kumikita ang govermement at talagang forever na pinapahirapan ang mga taong bayan lalu na sa mga mahihirap. Bakit di na lang mag require na upon submission ng birth certificate ipakita nag original then accept the copy di tapos ang tao makakatipid, kaya lang mawawalan ng kurakot ang gobierno. Sobra na talaga kulang ang space na ito pag ibuhos ko ang mga nangyayari dito sa ating bayan. Sayang ang Pilipinas kailangan ang tao gumising na at magkaisa para iabngon ang bayan natin. Maraming salamat po.
nailbiter
BIR TIN verification? P75 to access the BIR e-tin and print the webpage? Racket! What if I have a TIN ID? Is the TIN verification mandatory?
Lou Garcia
I would like to commend the staff of the LTO satellite office at Farmer’s Cubao for being efficient and courteous. License renewal was a breeze, eventhough the office was then packed with sooooo many people waiting for their respective licenses. However, I would like to call the attention of whoever should check the clinic beside said LTO office. For 300 pesos, which is more than what we pay for the license renewal itself, all one has to do is to “pee in a small bottle”, read a line in their posted chart and get interviewed by a clerk and voila! you get a medical certificate. actually, a friend of mine got a medical cert from same clinic without going through the urine drug test. wonder where they got the results from?
If LTO is really bent on ensuring that only those “in their right state of mind and body will be given valid legal driver’s licenses, then they should be strict in implementing these medical examinations. I think it’s about time we really implement strict rules at LTO. Our country deserves to have “sane drivers” on the road.
jojo lariosa
the move of the LTO to online the result of the smoke emission test gives the public confidence to the tarnished reputation of such office. Also the process of drivers license is updated making it more easier and fast in acquiring one. Kudos to the top honchos of LTO for upgrading its reputation!
orly
I know the 300-peso thing is a racket. But I didn’t experience the 75-peso TIN thing when I renewed last week.
To MBM: quit complaining will you. It was such a pain in the ass to renew my license last time that even if the LTO charged 1000 pesos at their satellite office I would gladly pay. It’s well worth the time saved.
MBM
Orly, the beauty of these blogs is that it somehow contributes to auditing all the wrong that is being dealt us by those who are supposedly serving us.
Maybe I, too, can pay P1,000 for convenience, but will a jeepney driver easily afford to pay a day’s boundary translated to food on the table?
What irks me is imagining aggregates. How much money do they steal in a month’s time?!
Yes, I am complaining, and it will really make me feel good if this complaint would help in rectify things.
By the way, you can bring your BIR TIN card and do away with the verification. They should announce that.
I do admit though that it is so much easier to renew a driver’s license today. Actually, we do deserve it, and that’s why it somehow misplaces my gratitude to the LTO.
macky
No praises for LTO from me. Check out the Ortigas Ext. Cainta branch where because of long lines daily, I was turned away at 2pm because they are closed. Whaaat? A govt. agency closing as early as 2 pm? Ang KAPAL! And what is more they charge you with a parking fee of 30 pesos per entry. They say you have to line up as early as 5-6am if you want to be processed first. DOBLE KAPAL! MY dear PGMA, what ever happened to your 1 hour processing of driver’s license renewal. Something is fishy with this branch. My driver waited 6 hours for his driver’s license to be renewed. Talk of progress! We are already saddled with a lot of TAXES and we get this lousy service. PGMA, don’t give us good figures in the press and media, give us whats’s due us and that is GOOD SERVICE!!!
Rene Duron
What’s the essence of verifying or having TIN when it is not even reflected in the License being issued by LTO. It’s bollocks!
Rene Duron
Mind you it’s not only the TIN verification but COMPUTER FEE as well.
Kid
indeed, there are LTO offices and individuals who are doing their responsibilities effeciently and honestly. however, in Mindanao, especially in maguindanao they are still like letches that willl not detach your skin unless they have sucked your blood.
hiutopor
Hi all!
Very interesting information! Thanks!
G’night
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